General Terms and Conditions of Use (GTC)

Last updated: November 15, 2025.

1. Purpose of the site.

The website www.wehavefaith.fr allows you to discover the We Have Faith brand, view products, make purchases and access information related to ordering and delivery.

2. Access to the site.

The site is accessible 24/7, except for maintenance, technical updates, or in cases of force majeure. We Have Faith does not guarantee the absence of interruptions, technical errors, or malfunctions.

3. Use of the site.

The user agrees not to disrupt the operation of the site, not to attempt to fraudulently access data, and to comply with the law. Any misuse may result in access being restricted without notice.

4. User accounts.

Creating an account is optional. The user guarantees the accuracy of their information and the confidentiality of their login credentials. Any action performed through an account is deemed to have originated from its owner.

5. Product information.

The products are described as accurately as possible. Images may vary slightly depending on the screen, without affecting the quality of the product received.

6. Orders and payment.

Full terms and conditions are described in the General Terms and Conditions of Sale (GTC) . Payments are secure and processed through PCI DSS compliant providers.

7. Delivery.

Delivery details are available on the Shipping & Delivery page.

8. Intellectual property.

The site's content (texts, visuals, logos, photos, graphics) is protected. Any reproduction or use without written permission is strictly prohibited.

9. Personal data & cookies.

The processing of personal data is described in the Privacy Policy . It specifies the types of data collected, their purposes, their retention periods and the rights of users.

10. External links.

This site may contain links to other websites. We Have Faith is not responsible for the content of these third-party sites or their practices.

11. Limitation of liability.

We Have Faith makes every effort to ensure the reliable and secure operation of the site. However, We Have Faith cannot be held liable in the event of:

• damages related to the use of the site;
• data loss;
• technical failures or temporary unavailability of the service;
• disruptions related to the Internet network or external causes;
• of any case of force majeure as defined by law.

These limitations apply within the framework provided by French legislation and do not deprive the user of their essential rights.

12. Modification of the Terms and Conditions.

We Have Faith may modify the Terms of Use at any time. The online version at the time of use prevails.

13. Applicable law.

These Terms and Conditions are governed by French law. In the event of a dispute, the competent courts are those of the jurisdiction of the company's registered office.

We Have Faith acts with transparency, consistency and respect for legal obligations.